Gateley’s iManage Cloud Journey

How did Tiger Eye enable the professional services group Gateley to consolidate documents and emails from over 15 years of service before migrating to the iManage Cloud to boost business outcomes? Learn more in this iManage customer story.

The Challenge

Gateley were managing “15 years of documents spread across 26 databases”. The firm had not yet moved to the iManage Cloud.

“The volume and distribution of Gateley’s data hampered people’s searches, including extra copies of documents due to unnecessary duplication. This not only impacted knowledge workers but also created extra work for the IT team. With its on-premises (legacy iManage) system approaching end of life, the business decided that moving document management to the cloud — and taking the opportunity to clean up and consolidate their data — would resolve these pain points.”

“The size of our servers could make compliance very difficult. If we needed to reindex our databases to apply a patch, for example, that could be three months’ work for my team. To meet those aggressive deadlines, we’d have to engage more resources and bear the additional cost.”

Nick Capell

IT Director, Gateley

The Solution

Gateley chose to migrate to the iManage Cloud. You can learn more about Gateley’s iManage Cloud journey in the organisation’s customer story shared by iManage.

But before migrating, Gateley carried out a full competitive review of all UK-based iManage Partners. The process included technical deep-dives, best practice recommendations and collaborative workshops to prepare for the large-scale project.

Tiger Eye was chosen to deliver Gateley’s migration to the iManage Cloud.

On selecting Tiger Eye, Capell commented:

“Delivering the benefits of iManage Cloud is important for us, so we ran a comprehensive selection process to identify the best partner. Tiger Eye’s approach and track record particularly impressed us – and we are very happy with the progress made to-date. Tiger Eye’s level of engagement and delivery confidence has been very strong, as has their willingness to explore new ideas”.