KM Conversations: Best Practice and Collaboration

with Charlotte Ballard, Best Practice Project and Collaboration Manager at Penningtons Manches Cooper 

How does knowledge relate to best practice and collaboration in modern law firms? How can knowledge leaders measure the effectiveness of their collaborative projects?

For this KM Conversations session, our Managing Director interviewed Charlotte Ballard, Best Practice Project and Collaboration Manager at Penningtons Manches Cooper, to learn more about the relationship between knowledge, collaboration and best practice, and the ways in which these disciplines can unite in innovative law firms to support efficiency, productivity and compliance. In the exchange, Charlotte also highlights a number of collaborative projects she has recently focused on within her role, including steps taken to ensure meetings are effective in the hybrid working environment. During the discussion, Charlotte also shares her tips and tricks for measuring the success of innovative projects and collaborative programmes.

Watch the interview to discover:

• How knowledge and best practice partner with risk within Penningtons Manches Cooper
• How Charlotte has supported Penningtons Manches Cooper’s collaborative culture
• Charlotte’s advice for measuring success with knowledge, innovation and efficiency projects
• The lessons Charlotte has learned from managing best practice and collaboration within her organisation 

Please note: this interview was recorded in September 2021.

To watch the interview, enter your details via the form below.