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Contact Support

Whether you’re looking to make the most of your TEC Support package, or whether you’re searching for ad-hoc help with an IT issue.

Our Support Engineers are happy to help.

How do I contact TEC Support?

To contact our expert team of technicians, simply:

  • Telephone Support
    For Technical Support please call 01603 293500 and press option 1 to be connected with a Support Technician.
  • Access the Support Helpdesk
    To access our Technical Support Helpdesk to Log a Support Ticket or get an update on an existing Support Ticket please visit
  • Utilise the Remote Access Tool
    To access our Remote Support Tool, please visit


When can I contact TEC Support?

TEC Support’s Operational Hours are: 
Monday to Friday, 9AM-5.30PM

However, if you contact us outside of these times, we will do our best to get back to your enquiry as soon as possible during working hours.


Who are TEC Support?

Our friendly team of experienced engineers are here for you.

With the know-how you need to make changes to your iManage system, or fix errors in your Outlook, our team are on hand to help.

To discover more about TEC Support, please click here.


Bates Wells Quote TEC Support iManage



Looking for a Technical Support package?

Contact our Client Services department on 01603 293 500 to discuss how a tailored Support package could suit your needs

Get in touch