The background

Birketts is a UK top 100 law firm with four offices across East Anglia. Their history goes back 150 years and their reputation as a legal heavyweight in the region has helped them to achieve significant growth as Britain has emerged from recession.

Among the results of this growth was the appointment of Chris Simmons as Director of IT in 2010 and he straight away saw that one of his priorities would be to look at document and email management. At that time, Birketts were using the case management system Visualfiles. However, that solution had also become the de-facto document management system (DMS) too, “A job it was not performing very well” comments Chris. A new Birketts office in Chelmsford gave Chris the chance to trial a sector-leading solution called WorkSite. WorkSite (then known as iManage) was implemented and it quickly proved itself as being the solution of choice for the firm.

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