Tiger Eye DocUnlocker for iManage

Tiger Eye DocUnlocker is a collaboration extension for iManage Work Web which empowers nominated users to unlock, access and edit documents which are marked as ‘checked-out’ in the document management system.

With a simple right-click action, designated users can select ‘Force Unlock’ to gain access to iManage documents that have not been checked back into the system (which would otherwise be inaccessible). With this, DocUnlocker reduces time waste throughout collaborative workflows, by ensuring that documents are always available to those who need them.

Document unlocking permissions are easily granted, controlled, and updated by system administrators via the iManage Control Center (IMCC). As DocUnlocker’s capabilities can be granted on an ad hoc basis, the tool can support teams to maintain productivity if staff become unavailable or leave the firm. Through this, DocUnlocker is also able to reduce pressure on internal IT teams, minimising document access requests by enabling staff to self-serve.

This powerful extension also enables users to bulk unlock multiple documents at once. All forced unlock actions for each document are listed within the document history log, to ensure that a full audit trail is maintained.

Technical Information:

• DocUnlocker is compatible with iManage Cloud, on-premises and Cloud iManage systems.
• Technical support is included as standard.